Refund Policy

Last Updated: April 2, 2026

At Global Reputation, we aim to keep our services simple, clear, and fair. Since we provide digital services, our refund policy is slightly different. However, we always try our best to ensure customer satisfaction.

1. Nature of Our Services

All of our services are digital and delivered online. Because of this, once the work has started or been delivered, it cannot be reversed. That is why refunds are limited under certain conditions.

2. Before We Start Your Order

If you request a refund before we begin working on your order:

  • You will receive a 100% full refund

However, once work has started, the order is considered active.

3. Order Cancellation

If you choose to cancel your order:

  • You will receive an 80% refund
  • A 20% processing fee will be deducted, as resources and time are already involved

If we cancel your order for any reason:

  • You will receive a 100% full refund

4. After Delivery

In most cases, refunds are not available after the service has been delivered.

However, if your content, such as reviews, is removed or deleted by the platform, you can contact us. In such cases, we may:

  • Provide a replacement service
  • Or consider a refund depending on the situation

5. Non-Refundable Situations

Refunds will not be provided in the following cases:

  • The service has been successfully delivered and is still active
  • You change your mind after delivery
  • Delays caused by third-party platforms or factors beyond our control
  • Incorrect information provided by the customer

6. Refund Processing Time

  • Approved refunds are processed within 48 hours
  • The time for the amount to appear in your account may vary depending on your bank or payment method

7. How to Request a Refund

You can contact us through the following methods:

  • Email: info@globalreputation.io
  • Live Chat: Available on our website
  • Client Dashboard: Submit a request directly from your account

When submitting a request, please include:

  • Your Order ID
  • A brief explanation of the issue

We aim to respond within 48 hours.

8. Contact Details

If you have any questions or concerns:

9. Policy Updates

  • This policy will remain valid for 1 year
  • If any changes are made, we will inform users at least 48 hours in advance via email or website notice

10. Final Note

By placing an order, you agree to this Refund Policy.
We always aim to provide the best possible service. If you face any issues, feel free to contact us.

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